Welcome to carparteu.com, your trusted online source for Dodge Viper Car Parts. We understand the passion and dedication of Dodge Viper owners, and we are committed to providing you with the highest quality parts to keep your iconic vehicle running smoothly and looking its best.
Important Notice: Temporary Adjustments to Our Shipping Schedule
Please be aware that our VPRA Parts Warehouse will be temporarily closed from February 10th to 20th. This closure is due to staffing limitations and anticipated inclement weather conditions. During this time, our operations will be adjusted, and we want to ensure you are fully informed about how this might affect your orders for dodge viper car parts.
No Rush Shipping on Parts During Closure Period: We regret to inform you that we will be unable to accommodate rush shipping requests for dodge viper car parts throughout this period. We sincerely apologize for any inconvenience this may cause. We are working diligently to process all orders as efficiently as possible upon reopening.
Tire Orders Continue to Ship Normally: Good news for Viper owners needing tires! Our tire warehouse remains operational during its regular weekday hours. We are still offering same-day shipping on tire orders. So, if you are in the market for Dodge Viper tires, you can continue to place your orders with confidence for prompt delivery.
Ordering Dodge Viper Car Parts and Tires
Online Orders Only: We are currently accepting online orders exclusively through our website. This allows us to manage orders effectively during this period.
Shipping Method Selection: When placing your order, please do not select USPS Priority Mail or Express Mail options. The pricing displayed for these services may be inaccurate and will not be honored. Choosing these options may result in your order being shipped via UPS or USPS Ground services.
For Urgent Tire Needs: If you require expedited tire shipping, please contact us directly via email at [email protected]. We are staffed to handle same-day tire shipments and can assist you with these requests when communicated via email.
Communication and Inquiries
Email is the Preferred Contact Method: During this temporary adjustment, communication will be primarily limited to email. Please direct all inquiries to [email protected].
Use a Clear Subject Line: To ensure your email is addressed promptly, please use a relevant subject line that clearly indicates the topic of your message. Generic subject lines like “question” or “Part Inquiry” may experience delayed responses.
Identify Yourself in Your Email: Anonymous emails will not be addressed. Please include your name, city, state, and zip code in your email. This helps us personalize our service and respond to your needs effectively.
Order Confirmations and Updates via Email: Whether you place your order through our website or via email (including tire orders and PartsRack.com orders), all order replies and updates will be communicated to you via email from [email protected].
Office Hours: Our office hours are 9 am to 3 pm PT, Monday through Thursday, and we close at noon on Fridays. We are closed on weekends and US holidays, but we do monitor emails sent to [email protected] during these times.
Shipping Information for Dodge Viper Parts
Patience is Appreciated: We are a dedicated team working diligently to serve the Dodge Viper community. We appreciate your patience during this time. We aim to ship orders within 24-48 hours of placement. Orders marked for priority or rush shipping will be prioritized. Standard Ground service orders are typically shipped within 48-72 hours. Our system automatically sends tracking information via email as soon as your order is processed for shipment.
Shipping Time Expectations: If you cannot accommodate a 2-3 business day processing time for domestic standard shipping, we kindly request that you refrain from placing an order during this period. We apologize for any inconvenience and appreciate your understanding. If you are able to be patient, we welcome and value your orders.
International Orders Discouraged: We strongly discourage international orders at this time due to shipping complexities and potential delays. We are unable to offer rush shipments for international destinations.
International Shipping Cost Estimates: Please note that our website’s international shipping cost estimates may be inaccurate and often require adjustments due to additional export fees. We may need to contact you for follow-up costs on international orders.
Prompt Email Responses for Most Inquiries: Our PartsRack Warehouse team is committed to answering emails sent to [email protected] as quickly as possible. If your Viper is out of service and you require express shipping (for available parts, excluding the temporary parts shipping restriction mentioned above), please email us with your request, and we will do our best to assist you, though we cannot guarantee express service for parts during the closure. Orders for non-essential dodge viper car parts may experience additional processing delays. Please avoid selecting express shipping options for standard orders without prior email confirmation.
Expert Handling of Dodge Viper Tires
Viper Tire Expertise: We are your go-to source for Dodge Viper tires! We have extensive experience, having sold over $5,150,000 worth of Viper-sized tires.
Inquire About Viper Tires via Email: Please do not use this website to determine tire prices or availability. For all Viper tire inquiries, please email [email protected] directly. Jon has access to tires for all Viper generations, although stock levels may be limited for certain models.
About PartsRack: Your Trusted Source for Viper Parts
Legacy of Viper Parts of America: Did you know that PartsRack Inc. acquired the website and remaining inventory of Viper Parts of America (VPA) in late 2015, in partnership with Don Scharf Automotive? With over 23 years of combined experience, we have a long history of acquiring bulk and surplus inventories from Dodge, Chrysler, and OE manufacturers.
Extensive Inventory of Dodge Viper Parts: This website features over 2,500 products, including many dodge viper car parts that are no longer available new from Mopar or in the used parts market. If you cannot find the original equipment (OE) parts you need, please contact us. For performance parts, please visit PartsRack.com.
Understanding Our Handling Charges
Specialized Handling for Rare Parts: Sourcing, acquiring, transporting, accumulating, maintaining, storing, and insuring these hard-to-find dodge viper car parts has been our specialty for over 22 years. We price our parts fairly and competitively with Dodge dealers and other vendors.
Overhead Costs Associated with Viper Parts: However, our business model involves significant overhead costs due to the specialized nature of handling rare and often discontinued parts. We have invested tens of thousands of dollars in transportation and storage alone, some parts stored for 15-20 years! Utility expenses to preserve part condition, dismantling, sorting, storing, and inventory relocation further contribute to these costs. We have been dedicated to acquiring and preserving these parts for decades, specifically for you, the Dodge Viper enthusiast.
Handling Fee Explained: Therefore, a small handling fee, in addition to shipping costs, applies to both small orders (like a nut and bolt under $20) and larger parts orders (over $1000). We want you to understand the reasons behind these necessary fees.
Returns and Refunds Policy
Parts Sales, Not Loan Program: We sell dodge viper car parts. We do not loan parts for diagnostic purposes. Once purchased, parts are owned by the buyer.
Returns Accepted with Restocking Fee: We accept returns and refunds under RMA (Return Merchandise Authorization) arrangements. A 15-25% restocking fee will apply to cover time and effort expended. Please email us to request an RMA.
No Refunds on Electrical Parts: Please note that we do not offer refunds on any electrical parts.
Placing Your Order
Web or Email Orders Preferred: We cannot accept verbal phone orders unless we have your information on file from a recent order within the last 90 days. Please place your orders via our website or email.
Contact Us: For any questions or concerns, please email [email protected]. You can also reach JonB by phone at 360.837.3937 between 9 am and 3 pm PT, Monday through Thursday.
Thank you for choosing carparteu.com for your dodge viper car parts needs. We appreciate your business and your patience!
