Glen’s Car & Truck Parts Taylor MI: Understanding Our Warranty Policy

When you’re investing in used auto parts, especially from a trusted supplier like Glen’s Car & Truck Parts Taylor MI, understanding the warranty is crucial. We stand behind the quality of our parts, and this document outlines the specifics of our warranty policy to ensure you have a clear understanding of what’s covered and what to expect. At Glen’s Car & Truck Parts in Taylor, Michigan, we aim to provide reliable parts to keep you on the road, and our warranty is part of that commitment.

Glen’s Car & Truck Parts Warranty: What You Need to Know

Glen’s Car & Truck Parts offers a limited warranty on all parts, subject to the conditions and limitations detailed below. Please take the time to read this information carefully so you are fully informed about our parts warranty when you purchase from Glen’s Car & Truck Parts Taylor MI.

30-Day Parts Only Limited Warranty

Unless you have purchased an extended warranty, all parts from Glen’s Car & Truck Parts Taylor MI come with a standard 30-day, parts-only limited warranty. This means if a part fails within 30 days of your purchase date, Glen’s Car & Truck Parts reserves the right to provide a replacement part. We will continue to replace the part if necessary within this 30-day period.

It’s important to note that while we are confident in the quality of our used auto parts, we cannot guarantee that a part will solve your vehicle’s problem. Therefore, Glen’s Car & Truck Parts Taylor MI does not offer refunds if a part does not fix the issue you are experiencing with your vehicle. The warranty is strictly for part replacement within the specified timeframe.

Engine Warranty Details at Glen’s Car & Truck Parts

Engines purchased from Glen’s Car & Truck Parts Taylor MI are warranted against significant issues such as:

  • Cracked cylinder blocks or heads
  • Bad camshaft or crankshaft
  • Excessive smoking

All engines are expected to be in good running order at the time of purchase, unless explicitly stated otherwise. Please be aware that gaskets are not covered under the engine warranty.

Important Engine Installation Requirements: To maintain your engine warranty with Glen’s Car & Truck Parts Taylor MI, it is mandatory to install new oil and a new oil filter upon installation of the used engine. Subsequently, oil and filter changes are required every 3,000 miles.

Long Block Engines: Engines sold by Glen’s Car & Truck Parts Taylor MI are considered long blocks only. This means that while some components may be attached for convenience, these attached items (like water pumps, fuel injection systems, distributors, computers, sensors, and relays) are not covered under this warranty. You may need to replace or adjust these components as needed for proper engine function in your vehicle. We recommend inspecting and potentially replacing these items to ensure proper fit and function, though their compatibility is not guaranteed.

Transmission Warranty Information

For transmissions purchased from Glen’s Car & Truck Parts Taylor MI, it is essential to install new seals, filters, and transmission fluid upon installation. Failure to follow these procedures may void your transmission warranty. Ensuring these new components are installed correctly is crucial for the longevity and performance of the used transmission and to uphold the warranty terms from Glen’s Car & Truck Parts Taylor MI.

Cooling System Requirements for Engine and Transmission Warranties

Vehicles that have had an engine or transmission installed from Glen’s Car & Truck Parts Taylor MI must have cooling systems with the proper capacity. These cooling systems must be thoroughly flushed or replaced at the time of installation. Failure to maintain a proper cooling system will void the warranty on the engine or transmission. This requirement ensures the longevity and performance of the parts and is a condition of the warranty provided by Glen’s Car & Truck Parts Taylor MI.

Heat Tabs and Warranty Voidance

The warranty on engines and cylinder heads from Glen’s Car & Truck Parts Taylor MI is void if heat tabs are found to be melted or removed. These heat tabs are indicators of overheating, which can cause significant damage to the engine. Tampering with or damaging these heat tabs will invalidate the warranty.

Warranty Claim Procedure

In the event you need to make a warranty claim for an engine or transmission purchased from Glen’s Car & Truck Parts Taylor MI, it is imperative that the part remains installed in the vehicle. You must contact an authorized representative of Glen’s Car & Truck Parts Taylor MI to confirm the warranty claim before removing the part. This step is necessary to validate your warranty claim.

Glen’s Car & Truck Parts Resolution Options

Upon a valid warranty claim, Glen’s Car & Truck Parts Taylor MI reserves the right to choose between the following options:

  • Replacing the defective part with another part.
  • Repairing the original part.
  • Refunding the original purchase price of the part.

The decision on which resolution to offer is at the sole discretion of Glen’s Car & Truck Parts Taylor MI.

Limitation on Implied Warranties and Damages

All implied warranties related to parts from Glen’s Car & Truck Parts Taylor MI are limited to the terms of this limited warranty. Glen’s Car & Truck Parts Taylor MI is not liable for consequential or incidental damages under this warranty. This includes, but is not limited to, costs such as towing charges, vehicle lay-up time, loss of time, lodging expenses, or the cost of vehicle use or rental. Furthermore, Glen’s Car & Truck Parts Taylor MI is not responsible for any personal injury or property damage resulting from a defective part.

Duration and Conclusion of Warranties

Warranties for any product sold by Glen’s Car & Truck Parts Taylor MI are effective only for the duration of the express warranties stated in this document. Once these express warranties conclude, there are no further warranties, either expressed or implied, including any warranties of merchantability and fitness for a particular use of the product sold.

Returns and Exchanges Policy

Returned merchandise must be in the same condition as it was when sold by Glen’s Car & Truck Parts Taylor MI. All warranty claims and returns must be accompanied by the original invoice and must be returned within 30 days from the purchase date. Glen’s Car & Truck Parts Taylor MI does not accept returns on altered, disassembled, or overheated parts.

No Returns or Exchanges on Body Cuts: Please note that Glen’s Car & Truck Parts Taylor MI does not offer returns or exchanges on body cuts. These sales are final.

Michigan State Tax on Cores: In accordance with Michigan State rulings, Michigan State Tax on returned cores is non-refundable, according to trade-in and exchange regulations.

Limitation of Liability and Additional Costs

Glen’s Car & Truck Parts Taylor MI does not assume responsibility for certain additional costs that may arise due to a defective part. These non-covered costs include:

  • Towing charges
  • Lay-up time
  • Loss due to vehicle downtime
  • Cost of lodging
  • Cost of vehicle use or rental

As mentioned earlier, Glen’s Car & Truck Parts Taylor MI is also not responsible for personal injury or property damage resulting from a defective part.

Fair Market Price Replacement

In situations where a defective part is returned under warranty, Glen’s Car & Truck Parts Taylor MI reserves the right to replace the part at a fair market price if a direct same-price replacement is not possible due to part availability or other factors beyond our control.

Non-Refundable Deposits and Final Sales

Deposits made to Glen’s Car & Truck Parts Taylor MI are non-refundable. All sales are final, and Glen’s Car & Truck Parts Taylor MI does not offer refunds. Exchanges are offered under the terms of this warranty policy.

Arbitration Clause

Any claims or disputes arising from or related to a sale from Glen’s Car & Truck Parts Taylor MI will be resolved exclusively through arbitration. This arbitration will be administered by the American Arbitration Association and conducted before a single arbitrator within the state of Michigan, specifically in the city of Taylor. The arbitration process will be confidential and conducted at the purchaser’s expense. The arbitrator’s decision will be final and binding, and judgment on the arbitration award may be entered with the 23rd District Court. Arbitration serves as the exclusive final remedy for any dispute between the parties involved in the sale from Glen’s Car & Truck Parts Taylor MI.

By purchasing from Glen’s Car & Truck Parts Taylor MI, you acknowledge and agree to these warranty terms and conditions. We are committed to providing quality used auto parts and transparent policies to our customers in Taylor, Michigan, and beyond.

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