Navigating the world of aftermarket parts for your vehicle, whether it’s a car, truck, or motorcycle, requires understanding the terms and conditions that govern your purchases. At Jireh Cycles, a long-standing provider of quality aftermarket parts, clarity and customer satisfaction are paramount. This guide breaks down the essential terms and conditions you need to be aware of when purchasing “Jireh Cycles Car Parts”—or any parts—from their website or through their customer service.
This article aims to provide a comprehensive yet easy-to-understand overview of Jireh Cycles’ policies, ensuring you have a smooth and informed purchasing experience. Whether you are looking for performance upgrades, essential replacements, or custom components, understanding these terms will help you shop with confidence.
General Terms and Conditions: Setting the Foundation
Like any reputable parts supplier, Jireh Cycles operates under specific terms and conditions that govern all sales. It’s crucial to acknowledge these terms as they form the agreement between you, the customer, and Jireh Cycles.
- Terms are Binding: Be aware that placing an order with Jireh Cycles signifies your acceptance of their terms and conditions. These terms are in place to protect both the customer and the company, ensuring a fair and transparent transaction process. It’s important to note that these terms cannot be altered unless explicitly agreed upon in writing by Jireh Cycles.
- Price and Availability: In the dynamic market of auto and motorcycle parts, prices can fluctuate. Jireh Cycles explicitly states that all listed prices are subject to change without prior notice. Additionally, product availability can vary. While Jireh Cycles strives to maintain an accurate inventory, all products are offered subject to being in stock. It’s always wise to confirm pricing and availability, especially for critical or time-sensitive parts.
- Errors and Omissions: While Jireh Cycles is committed to accuracy, they are not responsible for graphic or typographical errors that may occasionally occur on their website or in other materials. It is always a good practice to double-check product descriptions, specifications, and pricing before finalizing your order. If you find discrepancies, reaching out to their customer service for clarification is recommended.
Payment Policies: How to Pay for Your Jireh Cycles Car Parts
Jireh Cycles provides several convenient payment methods to accommodate their diverse customer base. Understanding these options ensures a seamless transaction when purchasing your “jireh cycles car parts” or motorcycle components.
- Payment in Full Before Shipment: Generally, Jireh Cycles requires full payment for merchandise before shipment. This is a standard practice in the industry to secure the transaction and initiate the order fulfillment process efficiently.
- Accepted Payment Methods: Jireh Cycles accepts various payment forms to provide flexibility. These include:
- Certified Bank Check and Postal Money Order: These traditional methods are secure forms of payment accepted by Jireh Cycles.
- Credit Cards: For convenience and speed, Jireh Cycles accepts major credit cards, including VISA, MasterCard, Discover, and American Express. This allows for quick and easy order processing.
- Bank Transfers: Customers can also opt for bank transfers for payment, which might be suitable for larger orders or business transactions.
- Refund Methods: It’s important to note Jireh Cycles’ refund policy based on payment method. Payments made via methods other than credit cards will be refunded as internal credit only. This means if you pay with a check or money order and are due a refund, it will be issued as a store credit with Jireh Cycles.
- Personal and Business Checks: For security and processing efficiency, Jireh Cycles does not accept personal or business checks. Please utilize one of the accepted payment methods to ensure your order can be processed smoothly.
COD Orders: Cash on Delivery Option with Jireh Cycles
For customers who prefer to pay upon receipt, Jireh Cycles offers a Cash on Delivery (COD) option, although with specific conditions.
- COD Service Availability: Jireh Cycles proudly provides the option to have orders shipped COD, adding a layer of payment flexibility for customers.
- Additional COD Charge: It’s important to understand that COD orders incur an additional charge. This charge is based on the prevailing rate of the shipping carrier used and is added to the customer’s total order cost. This is a standard fee levied by shipping companies for COD services.
- COD Payment Method: Jireh Cycles specifies that payment for COD orders must be completed using a cashier’s check or money order exclusively. They do not accept cash or personal checks for COD payments.
- Phone Orders Only for COD: COD orders are accepted ONLY when placed via phone. This is a crucial point to remember. If you wish to utilize the COD option, you must place your order through a phone call with Jireh Cycles’ customer service, not through their website.
- Contact for COD Queries: If you have any questions or need clarification about the COD process, Jireh Cycles encourages you to contact them. Their customer service team is available to assist you with any inquiries regarding COD orders and payment procedures.
Missouri State Residents: Sales Tax Information
If you are a resident of Missouri, it’s essential to be aware of the state sales tax policy when purchasing from Jireh Cycles.
- Missouri Sales Tax Requirement: All customers residing in the state of Missouri are required to include 8.35% sales tax on all purchases from Jireh Cycles. This is in compliance with Missouri state tax regulations.
- Sales Tax Calculation: For Missouri residents, the applicable sales tax will be added to your order total. If you are placing an online order, the sales tax might be reflected after the order is placed. If you are ordering through a Customer Service Representative, the sales tax will be determined at the time of order placement.
- Inquiries about Sales Tax: If you have any questions regarding the Missouri state sales tax or how it applies to your purchase, Jireh Cycles encourages you to contact them for clarification. Their team can provide detailed information and ensure accurate tax application.
Returns and Exchanges: Jireh Cycles’ Policy
Understanding the return and exchange policy is vital when purchasing “jireh cycles car parts” or any automotive components online. Jireh Cycles has specific guidelines to ensure fair and efficient handling of returns.
- Special Order Items: Be aware that special order items are typically non-returnable. These are parts specifically ordered or customized for you and are therefore exempt from the standard return policy. Ensure you are certain about special order items before purchasing.
- Errors in Part Description: Jireh Cycles is not held responsible for errors in parts ordered based on description alone. It is the customer’s responsibility to ensure the part ordered is correct for their specific application. Always verify part numbers and specifications carefully.
- Customer Responsibility for Return Shipping: In cases of returns, all shipping costs associated with sending the item back to Jireh Cycles are to be paid by the customer, unless the return is due to a Jireh Cycles error (e.g., wrong item shipped).
- Non-Returnable Items: Jireh Cycles has a list of items that are not eligible for return. These include:
- Electrical Items: Electrical parts are generally non-returnable due to their susceptibility to damage from improper installation or electrical system issues.
- Manuals, Videotapes, CDs, and Tools: These items are also non-returnable, likely due to copyright or usage concerns.
- Rolling Chassis or Motorcycle Kits: These major assemblies are non-refundable, emphasizing the need for careful consideration before purchasing.
- Inspection of Returned Items: All returned items are subject to inspection upon receipt by Jireh Cycles. This is to assess the condition of the returned part and determine if it meets the return criteria.
- Defective or Damaged Parts: Jireh Cycles will exchange defective or damaged parts at their discretion. If a part is found to be genuinely defective or damaged upon arrival, Jireh Cycles will typically offer an exchange for the same part number.
Warranty Information: Guarantee of Quality
Jireh Cycles stands behind the quality of the merchandise they sell, offering warranties in accordance with manufacturer terms.
- Manufacturer’s Warranty: All merchandise sold by Jireh Cycles is guaranteed according to the terms of the original manufacturer’s warranty. The specifics of the warranty (duration, coverage, etc.) are set by the manufacturer of the part, not Jireh Cycles.
- Warranty from Original Purchase Date: The warranty period begins from the original date of purchase and extends only to the original purchaser of the part. Warranties are non-transferable.
- Resolution of Defective Items: For items deemed defective under warranty, Jireh Cycles’ options are to repair, replace, or refer the item back to the manufacturer for resolution, at their discretion. This approach aligns with standard warranty handling procedures.
- Same Part Number Replacement: If a defective item is to be replaced, it will be replaced with the same part number. This ensures you receive an equivalent replacement for the faulty component.
- Warranty Void Conditions: It is crucial to note that misuse or abuse of parts will void the warranty. Similarly, any modification to an item will also void the warranty. Warranties cover manufacturing defects, not damage caused by improper use, installation, or alteration.
Liability and Chrome Plating Conditions
Jireh Cycles also outlines limitations of liability and specific conditions for chrome-plated items.
- Limitation of Liability: Jireh Cycles explicitly states they will not be held responsible for incidental or consequential damages arising from or in connection with the installation or use of their products. This is a standard disclaimer in the automotive parts industry, limiting liability for indirect damages.
- “As Is” Chrome Plating Sales: Chrome plating is sold “as is.” Jireh Cycles will not accept returns due to minor finish imperfections in chrome plating. Chrome plating quality can sometimes have minor variations, and purchasing chrome parts implies acceptance of this condition.
- Exhaust Discoloration: Discoloration of exhaust items is not considered a defect. Exhaust systems naturally undergo heat cycles that can cause discoloration. This is considered normal wear and tear and not a basis for warranty claims or returns.
Shipping Information: Costs and Delivery
Shipping is a crucial aspect of online parts purchasing. Jireh Cycles provides clear details about their shipping policies.
- Free Shipping Offer: Jireh Cycles offers free standard ground shipping on orders of $100 or more (after promotions and discounts) shipped to a single US continental address. This is a significant benefit for larger orders.
- Standard Shipping Fee: For orders that do not qualify for free shipping (under $100), a standard shipping fee of $8 applies. This is a reasonable flat rate for smaller orders.
- Insurance Charge: All orders are charged $1.25 per $100 of purchase (or part thereof) for insurance. This mandatory insurance protects your purchase against loss or damage during shipping.
- Worldwide Shipping: Jireh Cycles ships products worldwide. However, shipping outside the contiguous US will incur additional shipping fees and related charges. Contact Jireh Cycles for specific international shipping quotes and options.
- Canadian Shipping: Orders to Canada are subject to a 1% administration charge, in addition to the prevailing GST/HST tax applicable at the time of the order. Be aware of these extra charges for Canadian shipments.
- Damaged Package Upon Receipt: If you receive a damaged package, it is crucial to note the damage when signing for the package. This documentation is important for any potential claims with the shipping carrier.
- Ownership Transfer: Ownership of the items passes to the customer when the item leaves Jireh Cycles’ facility. This means Jireh Cycles is not responsible for loss or damage during transit, although insurance is in place to cover such events.
- Reporting Problems and Shortages: Any problems or shortages in your order must be reported within 48 hours of receipt of the package. Prompt reporting is essential for Jireh Cycles to address any issues effectively.
- Refused or Returned Shipments: Orders shipped out and then refused or returned for any reason will be charged all shipping costs incurred in both directions before a refund is processed.
- Non-Delivered COD Shipments: Any non-delivered COD shipments will result in the customer’s account being placed on prepayment status. Additionally, the customer will be responsible for paying the shipping charges in both directions for the non-delivered COD shipment.
- Expedited Delivery: Orders requiring expedited delivery must be prepaid before the order is released to the shipper. Expedited shipping options are available, but require upfront payment.
Returns Process: Obtaining an RMA
For eligible returns, Jireh Cycles has a specific Return Merchandise Authorization (RMA) process.
- RMA Required for Returns: No returns will be accepted without a Return Merchandise Authorization (RMA) number. You must contact Jireh Cycles to obtain an RMA before sending back any parts.
- RMA Time Limit: RMA numbers will not be issued after 30 days from the invoice date. It’s important to initiate the return process within this timeframe.
- Return Time Limit: Returned items must be received by Jireh Cycles within 45 days from the original purchase date. Ensure you ship the return promptly after obtaining the RMA.
- Obtaining an RMA: To start a return, you must call Jireh Cycles and request a Return Merchandise Authorization number. This phone call is the first step in the return process.
- RMA on Package Exterior: The RMA number must be clearly noted on the outside of the box being returned. This is critical for processing your return efficiently. The RMA number serves as documentation for inspection and credit application.
Contact Information: Reaching Jireh Cycles
For any inquiries or assistance, Jireh Cycles provides multiple contact methods.
- Address:
- Physical Address: 2100 Hwy Z Pevely, MO 63070
- Mailing Address: P.O. Box 1066 Arnold, MO 63010
- Phone:
- Toll-Free: 877-681-0448
- Local: 636-933-2552
- Email: [email protected]
- Fax: 636-931-3350
Alt text: Jireh Cycles logo displayed with a stylized script font over a dark background, next to a small, circular Instagram icon, promoting their social media presence.
About Jireh Cycles: A Legacy of Aftermarket Parts
Jireh Cycles has established itself as a reputable seller specializing in aftermarket motorcycle parts and accessories for many years, building a strong base of satisfied customers. Their extensive product range caters to various needs, from basic gaskets and sprockets to comprehensive fuel tanks and custom cycle build kits.
They emphasize the quality of their Ultima Ignitions, highlighting their precision build and rigorous quality checks, inviting customers to compare them against other market products. Jireh Cycles has expanded its reach through the internet, serving bikers across the country. They guarantee the fit of their parts to OEM specifications and offer a wide-ranging catalog to meet diverse motorcycle part requirements.
Jireh Cycles aims to provide the best parts in the industry, focusing on both performance and aesthetics. They recognize the importance of value, striving to offer quality parts at competitive prices. Their comprehensive catalog includes everything from headlights to tail lights, and they encourage customers to contact them for frames, motors, transmissions, rolling chassis, complete display bikes, and any part in between, including, potentially, “jireh cycles car parts” for custom projects that may extend beyond motorcycles. They also advise checking regularly for the latest deals, especially for Harley Davidson and other American custom bikes.
Privacy Policy and Additional Information
Jireh Cycles, operated by Child Of Thunder Inc., has a privacy policy governing the collection and use of online information, detailed on their website www.jirehcycles.com. The policy clarifies that the website operates from the United States, and personal information may be stored and processed in the US or other countries, which may have different privacy protection levels.
They collect personal information to process purchases, respond to inquiries, and market products and services. This information may be shared with affiliates, business partners, and service providers, and in cases of business sale or legal compliance. Customers can opt out of direct marketing. The site uses cookies to enhance user experience but does not track general internet activity. Links to third-party sites are provided for user convenience, but Jireh Cycles is not responsible for their privacy practices. The privacy policy is subject to change, with updates posted on the website.
Warning and Disclaimer
Jireh Cycles includes a crucial warning regarding the use, control, alteration, or maintenance of motorcycles. Improper practices can lead to serious injury, death, and property damage. They emphasize that both dealers and customers must exercise good judgment in all aspects of motorcycle operation and modification, as Jireh Cycles cannot be held liable for others’ failure to use good judgment.
By understanding these terms and conditions, you are better equipped to confidently purchase “jireh cycles car parts” and other components from Jireh Cycles, ensuring a clear and satisfactory transaction.
