Car-Part Messaging (iCPM) is a powerful tool designed specifically for automotive recyclers looking to enhance their car part selling operations. This comprehensive platform integrates instant communication, live chat, and built-in interchange capabilities to streamline your parts brokering process, all within a single, user-friendly program.
Communicate Instantly with Recyclers and Collision Repairers
iCPM features a robust Roster system that provides quick access to your network. Connect instantly with other recyclers on the iCPM network and collision repairers utilizing Integrated Car Part Pro (iPro), facilitating seamless communication for car part selling and sourcing. A convenient search bar and saved contact groups ensure you can locate the right contacts in seconds. Boost efficiency further with preset message buttons, allowing you to send frequently used phrases like greetings or warranty information without retyping, accelerating your car part selling conversations.
Alt text: iCPM Roster interface showing contact list, search bar, and preset message buttons, enhancing communication for selling car parts.
Answer Live Chat Requests Directly from Online Car Part Listings
The integrated Live Chat feature in iCPM transforms your online car part listings into direct sales channels. Customers browsing your parts on platforms like Car-Part.com, Car Part Pro, and your own website can instantly connect with you via live chat.
Alt text: Customer view of Car-Part.com listing with Live Chat button, enabling direct inquiries for selling car parts.
iCPM consolidates these live chat requests into a single interface, providing you with all the necessary customer search details right at the start of the conversation. This immediate context allows you to efficiently answer questions, provide accurate part information, and close car part sales faster.
Alt text: iCPM interface displaying incoming Live Chat message with customer search details, facilitating efficient car part selling.
Efficiently Manage and Sell Car Parts Through Part Requests
The “Sales” tab in iCPM acts as a centralized hub for managing incoming part requests from other recyclers. Organized like an email inbox, it allows you to easily view, track, and respond to requests, ensuring no car part selling opportunity is missed. Quickly identify unread requests, review past conversations, and flag important requests for follow-up, streamlining your car part sales workflow.
Alt text: iCPM Sales tab showing part requests inbox, enabling efficient management of car part selling opportunities.
Responding to requests directly from the “Sales” tab initiates a private conversation, simplifying the car part selling process. For users accustomed to the traditional sales room view, iCPM also provides the option to access these same requests in that format.
Alt text: iCPM Sales tab showing options to reply to part requests and access traditional sales room, enhancing car part selling efficiency.
Furthermore, the “Auto Match” and “Broadcast Requests” toolbar buttons enable you to quickly access part requests posted by other recyclers on the Bulletin Board, expanding your reach for both buying and Selling Car Parts.
Collect Sales Leads with Real-Time Part Verification
For recyclers listing parts on Car Part Pro, iCPM offers the Real Time Part Verification feature. This valuable tool adds a “Confirm Availability” button to your Car Part Pro listings, allowing potential buyers like body shops and insurance adjusters to verify part availability instantly. When a customer uses this feature, iCPM immediately alerts you through the “Verify” tab. These notifications are rich with sales lead information, including part details, user type, contact information, pricing breakdown, and customer messages, providing qualified leads to boost your car part selling success.
Alt text: iCPM Verify tab displaying real-time part verification notification with lead details, maximizing car part selling opportunities.
Find and Price Car Parts Quickly to Expand Your Sales Inventory
Whether you are looking to purchase car parts or need to price your existing inventory for sale, the “Interchange” tab in iCPM is your starting point. Simply enter the year, model, and part information, then click “Lookup.”
Alt text: iCPM Interchange tab showing part lookup interface, facilitating car part sourcing and pricing for selling.
Select the relevant interchange number to proceed.
Alt text: iCPM Interchange tab showing interchange number selection, streamlining car part identification for selling.
iCPM then offers several powerful options to assist with car part selling and procurement:
- View interchange application: Access detailed interchange information for the selected part.
Alt text: iCPM interface showing interchange application details, providing crucial information for car part selling and compatibility.
- Search vendor inventory via Trading Partners: Launch a Trading Partners search directly from iCPM to price parts or explore vendor inventories, expanding your car part selling and buying options.
Alt text: iCPM integration with Trading Partners for inventory search, enhancing car part pricing and sourcing for selling.
- Broadcast part requests to other recyclers: If you are sourcing a specific part, broadcast a request to a sales room or the Bulletin Board, tapping into a wide network to fulfill your needs and potentially uncover new car part selling opportunities. All broadcast requests are automatically saved in your “Buy” tab for easy review and follow-up.
Alt text: iCPM Broadcast Request feature for sourcing car parts, expanding network for buying and selling.
- Send private quote requests: For targeted inquiries, send private quote requests to specific contacts or groups within your Roster, allowing for discreet and efficient car part selling and buying negotiations.
Contact your sales representative today to learn more about how iCPM can revolutionize your car part selling process and streamline your automotive recycling business.
